Terms and Conditions

These Terms and Conditions govern your use of our natural haircare products and services. By purchasing or using our products, you agree to these terms in full.

 

 Product Information

·      All products are made with natural ingredients

·      Product descriptions and ingredients are provided to the best of our knowledge

·      Colors and appearances may vary slightly due to the natural origin of ingredients

 

 Ordering and Payment

·      All prices are in USD and does not include applicable taxes

·      Payment is required in full at the time of purchase

·      We accept Amex, discover, Mastercard, visa

·      Orders are subject to availability

 

 Shipping and Delivery

·      Delivery times are estimates only

·      Shipping costs are calculated at checkout

·      Risk of loss transfers upon delivery

·      We are not responsible for delays beyond our control

 

 Returns and Refunds

·      Products must be returned unused, sealed, and in original packaging within 30 days

·      Refunds will be issued using original payment method

·      Shipping costs for returns are the customer's responsibility unless we are at fault

 

 Product Safety and Disclaimers

·      Patch testing is recommended before full product use

·      We are not liable for allergic reactions or misuse

·      Products are not intended to diagnose, treat, cure, or prevent any condition

·      Discontinue use if irritation occurs

 

Privacy and Data Protection

·      Customer information is collected and used according to our Privacy Policy

·      We do not sell personal information to third parties

·       Customer data is stored securely

·      Marketing communications are sent with consent

 

Intellectual Property

·      All content, logos, and product formulations are our intellectual property

·      No reproduction without written permission

·       Product photos may not be used without consent

 

 Limitation of Liability

·      Our liability is limited to the purchase price of the product

·      We are not liable for indirect or consequential damages

·      Consumer statutory rights are not affected

 

Changes to Terms

·      We reserve the right to modify these terms

·      Changes will be posted on our website

·      Continued use constitutes acceptance of changes

 

Contact Information

Phoenix By Tayla

Info@shopphoenixbytayla.com

9014251394

 

Last Updated: Feb/2025